Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ned Baker Real Estate
|
|
Review by:
citysearch c.
|
|
Review content:
If you plan to be a tenant of Ned Baker Reality I would suggest you reconsider and try another company.
The last thing the staff at Ned Baker Reality would like to do is help a tenant find a place to live.
Every interaction I had with the staff resulted in me leaving more frustrated, confused and overall disappointed.
Even though I loved the place I found through them, the Ned Baker staff very nearly caused me to pick another place simply to avoid dealing with them in the future.
Specifics of my encounter:
1. Initial application fee kept going up, was quoted one price had to pay another.
2. Had to make multiple trips to the office to complete the application process because they did not get all the information the first time.
3. Had to make multiple trips to the office to pay the first months rent because no one mentioned that it had to be a cashiers check.
4. Nearly missed the move in date because the background check process took to long. If the landlord had not agreed to let us move in without the background check, we would have had a full uHaul and no place to go. Had I been told when I first came in how long the process took, the background check could have been completed in plenty of time. This is an example where the staff failed to think beyond the short term, and nearly cost me the tenant.
5. Overall failure by the staff to remember that the people coming in to rent places are their customer. Customers should be treated with at the very least a moderate degree of happiness and respect. If you really want to shine you could pretend you enjoy your job, and helping customers. At the very least an awareness that the customer is helping pay their salary and deserves a degree of respect. Being a property management company means treating both the owner and tenant as customers. Ned Baker Staff fails miserably to remember who their customers are.
MOST OF ALL, my warning is severe if you are moving in from out of state. PICK ANOTHER COMPANY. Ned Baker Realty has no sense of the work involved just getting here from out of state, and make no effort to accommodate that process.
Warning to Landlords - Do you want your tenants to have this type of experience before they move in?
The single bright spot in their entire operation is Yolanda Martinez. She helped us on our actual move in day, and got to feel a portion of my frustration with Ned Baker's staff and process. Even though she was not part of any of the issues outlined above, she took ownership of them, and started to mend this issue. Unfortunately for her, the situation was too far gone by that point. But I did not want her to be lumped in with the poor performance of the other staff members who I will avoid naming. Thank you Yolanda, you did a great job.
*************
When the above message was sent directly to Ned Baker Realty (including the owner) rather than responding indicating they were sorry for my experience, they instead outlined all the ways I caused the issues myself. Certainly one way to interact with customers wouldn't you say?
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|