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Businiess name:
Garcia Automotive Group
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Review by:
citysearch c.
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Review content:
Garcia Honda Used Cars. They have demonstrated to me that the old saying ""Never trust a used car salesman"" is still true. I purchased a used Ford pickup truck from them. The salesman was good and the deal on the vehicle seemed great. The truck had several medium and small issues. The dealer had agreed to fix them. One issue that upsets me is that the battery was bad in the truck and they knew it. They agreed to put a new battery in it. Well, a couple weeks later the battery was dead again and when I went to jump the truck, I saw that instead of a new battery they had put in a used battery which now was bad also. Another was how strongly they emphasized that they check everything and change all the fluids and such. When I took the vehicle to my mechanic to check the balance of the tires, two of the rims were very bent; the dealer will not do anything about that. The mechanic also found that the brake fluid was fouled, the radiator fluid was brown, the transmission fluid was almost black and smelled burnt, and the air filter was completely coated in grease and dirt. Checking everything out and cleaning out and changing all the fluids cost me nearly $1000. That does not include doing anything about the bent rims. The truck is also missing the spare tire and they still have not gotten me one. As I said, they refused to do anything about any of it and provided me with a copy of the check list that their mechanic completed on the vehicle to check it out. They only checked things that were purely safety related; and, it is pretty apparent that the mechanic just marked all the check marks at one time; you can tell when someone just runs down a list making the marks. So, even though all are marked I do not have trust that each item was really checked. This is not a one time type of thing and so if you get a vehicle from them you can expect to be taking a chance as well. I just will never buy another from them and I would recommend not buying from them.
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