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Businiess name:
Comcast Cable
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Review by:
citysearch c.
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Review content:
I have tried multiple times over the last 3 months to have comcast come to my house to install a cable outlet and turn on service. During this time I have had the following problems: Comcast thought the last owners of the house hadn't turned off the cable (not true), Comcast's on-line scheduling system did not put my appointment on the schedule (twice, which meant that they had to re-run a credit check on me each time they re-scheduled), the appointment could not be setup over the phone so I had to go to the store (no one could explain why - only that their computer system required it) once I was on the schedule the installer did not call or show-up, twice (Comcast would not give me the installer's direct phone number to ask where he was). These encounters cost me countless hours on hold waiting to re-explain this situation to the next highly-intelligent customer service representative, I took two of my vacation days from work waiting for an installer that never showed up, I spent three months without cable (and am still waiting) and I already HATE the cable company. If only I could pick up the DirecTV signal from my house!!
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