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Businiess name:
Portrait Simple
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Review by:
citysearch c.
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Review content:
I went to this place early in the morning thinking they allow walking ins but this wasn't the case-I guess you have to make an appointment. The first person (guy) said they had only one opening in the afternoon. So after thinking I came back to the same place to schedule the appointment. So this girl assisted me, who looked a complete inexperienced person who doesn't know any better and doesn't care of course of customers supposed to book my session, it certainly did. So later in the day, I came back again bringing my two little kids and my husband. After driving almost 17 miles and bringing all my family the same girl said: ""SHE FORGOT TO SCHEDULE THE APPOINTMENT!!!!!!! So she added someone else instead. After driving miles away and receiving this mistake the only compliment I got was sorry. WHAT A TERRIBLE CUSTOMER SERVICE!!! The manager didn't do anything or let us reschedule. They wanted again to booked the appointment for late at night with no mercy for my kids. This studio besides is expensive comparing to sears or jc penney, they just care about your money. Terrible experience.
Pros: Its located in the mall
Cons: Don't Care about Customers and Terrible Customer Service!!!!
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