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Businiess name:
India Palace
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Review by:
citysearch c.
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Review content:
I used to love India Palace. Our last dining experience was very strange, because everything has always been good, but don't end up being the last diners left in this restaurant, unless you want the wait staff to turn on you. Going on break is far more important than customer service at India Palace.
We went on a Saturday around 1:30 for the buffet and there was only one other table seated. We were not informed, when we were seated at a dirty table, that the buffet was not only sparsely stocked, but wouldn't be replenished. We were not be offered a menu to order off of in lieu of the buffet and our beverage order was not taken. At this point we should have just left, but we stayed, because we used to love going there. Bad move.
A waiter approached the table and said they were going to close soon and asked us if we wanted our check, it was 2:00 and they close at 2:30. When we went to pay, we asked to speak to a manager and were denied by a very tall rude waiter that told us the manager would not care. He stood there glaring at us while we paid. At this point the situation became heated I told them the service was awful and asked why they were treating us badly. He said they were closing and we showed up too late. I asked why they let us in and why the door was unlocked and he said, because they were still open. We told them we would not be coming back and the waiter said good, don't come back.
Lesson is: don't show up too late by their standards, because you will be treated disrespectfully. I always thought too late was when the door was locked, but, in the case of India Palace, its when they decide they don't want to uphold any level of proper customer service.
Pros: Pros out weighed by the con
Cons: Awful Service
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