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Businiess name:
Specstacular Fine Eyewear
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Review by:
citysearch c.
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Review content:
I wear/own 6+ pair of eyeglasses: Lunor, Lindberg, Italian Giogrio Armani, Seiko, Robert Marc, Oliver Peoples. I went into Spectacular Fine Eyewear in Pasadena seeking advise about a possible frame repair on a favorite classic frame. When I walked in Steve (owner) asked if he could help me. When I asked if they could assist with repairing a frame or refer me to someone who could, the friendly attitude evaporated. I was told by Steve that he spent all of his hours working at his store and that he did not have time to research who provided repair services upon which he promptly dismissed me as if I had wasted his precious time or had a disease. This is entirely uncalled for and just plain rude. If Steve had spent even a moment to look at his potential customer, he would have noticed that I was wearing a pair of $600 frames without the cost of my coated progressive polycarbonate lenses and most likely could afford to buy anything in his shop. He could have politely said that he was not aware of any local repair services or even convert this into a sales opportunity by offering to show me a new frame in a similar style as a replacement/upgrade. No, he did not. I would NEVER recommend Steve or Spectactular Fine Eyewear to anyone. Their rudeness and arrogance are unacceptable!
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