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Businiess name:
Serrano's Mexican Restaurant
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Review by:
citysearch c.
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Review content:
We had heard good things along time ago about this place so thought why not. When we walked in we were greeted and promplty seated wherever we wanted since every seat was available..(1st SIGN) We were given the typical chips and salsa and almost OD'd on the salt in the salsa. I point this out to the waiter who explained, ""This is special receipe and some customers like the salt."" So I see the special, My favorite, Chili Relleno's. Well I order the Special and My wife orders the shredded beef enchiladas. Our waiter returns moments later and informs me they are out of the special. It is only 330pm on a saturday, how can you already be out? I ask. Our waiter replies, ""We make our Chili Rellenos on Wednesday and we just sold out last night."" (2nd SIGN) So I figure I wil play it safe. The chips are great so the Nachos must be better. I order a Steak Nachos and a Steak taco.. So as my wife and I are eating our chips we hear a familiar sounding Beeeep Beeeep Beeep...We look at each other and start laughing.... Yep..That had to be a microwave. About 5 minutes pass and our food shows up. Now my wifes actually looked ok and she dug right in.. I looked at my taco and asked how could this possibly be messed up let alone edible. It was a warm soft corn tortilla with sometype of meat, tannish-brown cabbage and cilantro piled in the middle. I smell this thing and you could tell it was Microwaved meat. I tried one bite of the meat and that was it.. I could not do it.. Well at least I have the nachos...Wrong...I get a plate of chips layered with the unknown meat, the salty salsa, sliced jalapenos, a scoop of runny sour cream and brownish guacamole. Our waiter shows up and ask how everything is. I asked him if the steak was Microwaved. He assures me it was not..He said the steak was cooked in a WOK and only Microwaved to melt the cheese. WHAT CHEESE??? He appologizes and offers a discount on our meal. I give him his food back and tell him were done. WOW..
Pros: Waiter was super nice.
Cons: Microwaved food and serious questions about sanitation
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