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Businiess name:
Toyota of Gladstone
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Review by:
citysearch c.
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Review content:
I have purchased my last seven vehicles from Toyota of Gladstone. I have always received excellent customer service from the sales staff making it very easy for me to return for future purchases. I was contacted by Toyota Motor Credit regarding my wife's Toyota Camry which was nearing the end of it's lease period. I told them I would be interested in leasing a new 2011 Toyota Camry. A short time later Paul Palmer contacted me from Toyota of Gladstone. Paul was very quick to answer all of my questions and concerns through this process. Paul acted in a professional and friendly manner, assuring all of my needs were met. During the sales process other employees from the store, who I have met in the past from previous purchases, made an effort to say hi and see how things were going with me and family. It was a very positive experience. I selected a 2011 Toyota Camry for my wife and was very excited about our choice. I had to wait for the new Camry to be moved from another dealer location to Toyota of Gladstone for a few days. Needles to say I was very excited to get our new car. Paul took the time to keep me updated through the waiting process. He called me on a frequent basis to update me with the status of my new vehicle and details of when it would be available. I was very impressed with his follow through and service even after the initial sale had been completed. I'm very comfortable recommending Paul Palmer and all of the professionals who worked with me through this process to friends and family who are looking for a new car! Thank you Paul.
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