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Businiess name:
Toyota of Gladstone
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Review by:
citysearch c.
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Review content:
I've purchased many new cars (around 10) and generally the experience is about as enjoyable as going to the dentist for a root canal.
You suffer through all the """"normal"""" sales tactics, the sales sharks pounce on you and then there is the """"fun"""" of price negotiation followed by the mind numbing boredom and tedium of the finance person.I go into the dealership already knowing about the vehicle(including my best negotiated price at all the other dealerships)and knowing my trade in price. Gladstone Toyota is an ABSOLUTE PLEASURE. My salesman PHIL HABIBI is the greatest! NO PRESSURE, extremly knowledgeable of the products and courteous. I actually sought him out as my salesperson, as I'd bought a vehicle from him 6 years prior...and came in and """"kicked some tires"""" about 3 years ago. I don't know about you.....but when a salesman comes up and greets you and your wife by name after 6 years. You know you are not just another sale. Did I mention Phil Habibi is the Greatest!! When it came time for my trade in....I was able to get the price I wanted rather than feeling insulted and violated as at the other dealerships. When it came to financing time.....I was bracing myself for the tedium,boredom and salespitches that seems to drag on forever. I can say without hesitation that this was the MOST PLEASUREABLE, professional and """"painless"""" time I have ever experienced at any dealership. Jamshid Nejad ...(JAM) gave me the best service I have ever had and was very enjoyable to work with. Both my wife and I were beyond impressed at how painless this was.
Ask for JAM....impressive is an understatement. Have you ever had the red carpet treatment? First time at any dealer for me. I expect my vehicle to be washed and have a full tank of gas (this was done without even having to negotiate it). It's the first time I have ever driven a vehicle off the showroom floor...literally on a red carpet. I'd also like to give Gladstone Toyota a HUGE thumbs up for their website. They were the only dealership that actually showed the exterior and interior colors and options....rather than the usual...call for details pitch. Made doing my comparison shopping much easier. If you enjoy the """"traditional"""" suffering and sales tactics.....you could go to the other dealerships in the area. I did (4 of them)....as part of my price research and trade in research. I got the """"usual"""" treatment I expected. Let me save you the suffering. Give Gladstone Toyota a try. Ask for PHIL for sales and ask for JAM for finance. I don't impress easily and these two gentlemen WOWED me!
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