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Businiess name:
The Sunflower Bakery & Cafe
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Review by:
citysearch c.
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Review content:
Today's visit was the absolute worst experience I've had in a year at Sunflower. I was in a party of 9....large group, I know. The restaurant was busy, but not really any busier than normal. Since I go to lunch with business associates, its always a better option to split checks and we take advantage of it whenever possible. The menu does state that they do not separate checks, but 9.7 times out of 10, the waitress asks if we want separate checks. Today was no exception. However, the waitress came back 15 minutes after offering to split the check, only to tell us she didn't have time to split the check. So, we all took out our credit cards and wrote our individual totals on the back of the receipt. When she realized what we were doing, she pitched a fit! Told us that there was no way she could run separate cards. Since this is a pretty standard practice at most restaurants, we were floored and told her we had a problem. She pulled her manager over, who fussed at us for our ridiculous suggestion of running all 9 cards. She started by explaining that the menus state that they cannot split checks. We responded by saying that we were offered that option, and while we understood that they couldn't give us separate checks, we didn't understand why they couldn't split the 1 check onto different charge cards. The manager told us that if we wanted to do that, we'd have to stand in line at the register. We explained that the waitress had told us she didn't have TIME to run all of our cards separately!!! The Manager should be ashamed for not asking what the issue was and getting the facts prior to fussing at us!
Pros: none, as far as I'm concerned. The mediocre food doesn't make up for the service.
Cons: SERVICE is Horrible!!!
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