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Businiess name:
Winberie's Restaurant & Bar
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Review by:
citysearch c.
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Review content:
We have been going here for years because they are convenient. Saturday night we had finally had it. I ordered a meal I order regularly. I asked to substitute these wonderful potatoes. They said they would up-charge-I said fine. They did what they did the last three times I ordered them-they didn't bring them. This time, they tried to bring the regular potato-like I wouldn't notice. I said-this is the wrong potato. The waiter brings me back what was obviously a potatoe that was either left over from someone's plate or the last of a pan, with no topping, and dried out from the microwave. I said, ""You're kidding, right?"" He took it back-returns, then admits that they were out and baking more. I said, ""This is the samething that has happened the last three times. Maybe plan ahead. I was a server for years. I'm a patient woman. I don't mind waiting,but I don't like someone trying to fool me."" They eventually brought the potatoes, they weren't good, they never apologized, didn't take anything off our bill, and up-charged for the potatoes. This is how they are. And the reason they are this way-is because they can be. They are owned by one of the huge companies-Nabisco or something. I love Oak Park. I will never go there again. They have some really good dishes-but they are inconsistent, and they do not care about their customers. And this one manager, a guy, works during the day, couldn't be ruder, nastier, snobbier... Also, they are over-priced. They have a nice wine list-but it is ridiculously over-priced. They take themselves a bit seriously. I'm pretty irritated. And I'm the kind of person who tips well, no matter what, and almost nothing bothers me in a restaurant. This bothered me. It would be lovely if we could all send them a nice little message. Service matters...
Cons: Parking expensive
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