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Businiess name:
Fran's Pastry Shoppe
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Review by:
citysearch c.
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Review content:
I decided to stop by this shop thinking it might be better than my other local bakery & boy was I shocked. The girl at the counter was nice but didn't know what babka was or brioche. So I asked for italian bread which wasn't in a plastic bag was just thrown into a paper bag & was hard as a brick & when I got home I saw that it had the texture & consistency of being toasted totally inedible, probably stale from other reviews i read. I also purchased a cheese danish for my elderly mother, who went to eat it that day & was shocked to see the cheese was rotted! I also bought hot crossed buns and only wanted 3 but had to buy six. the reason i only wanted three was because the other three had sunken in tops and only had one line of frosting ( i thought hot ""cross"" buns had a cross on them not a line). Then i purchased two cookies. The ""sugar cookie"" wasn't a sugar cookie it was stale and tasted like butter & almond extract. It was a huge uneven shaped cookie with sprinkles that looked like a 2 year old made it, it crumbled all over the place when I tried to take it out of the bag. The other cookie was a chocolate chip cookie which had barely any chocolate chips (& they were mini chocolate chips basically u could count the chips). The flavor was of pie crust, tasted purely of butter & once again a hint of almond extract. The cookie was uneven in size shape, width, & height, it wasn't soft it was hard as a brick, & also crumbled everywhere . Even my husband who eats anything wouldn't eat these things they were horrible & horribly expensive! My family has financial difficulties & wanted to bring a smile to their faces but i ended up with a huge mess an angry mother, an upset family, & a waste of money I should of just gambled it away and maybe I would of gotten something for the money. I even called the bakery to let them know about their product. I spoke to the manager, & was told that is how everything should be, & even the rotten danish is edible because they refused to compensate any of the items, or replace them. The only thing I got was a huge attitude & a untruthful apology (which was said with anger & not believing the claims). I even have read the owner complains about the cost of flour maybe they should just close shop!! I do not recommend this place to anyone!!!
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