Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Integrity Alarms
|
|
Review by:
citysearch c.
|
|
Review content:
Our home was burglarized back in January '10 and we called ADT to have an alarm installed. They contract out Integrity to do their installations and when Integrity sent out their tech the first time the tech didn't even have all the equipment on hand to completely install the alarm (that should have been my first red flag). They scheduled another day for the remainder of the alarm to be installed. I took my 2nd afternoon off from work only to have no one show up. I called to complain and was told 'sorry' that the tech's truck broke down so we scheduled another afternoon off from work only to have no one show up again. I called again and complained only to be told how 'sorry' they were and that we should schedule another time for a tech to show up. At this point my wife stayed home to meet the tech who showed up and finished the installation. That same evening we left the house to have the alarm go off 20 minutes later, evidently our dog triggered the alarm (our dog weighs 50 lbs and we were told that the 80 lbs triggered motion sensors we had installed would prevent any false alarms such as this). I called Integrity back again to complain and they again said 'sorry', I demanded that they send out someone to fix the problem and that we would not be using the alarm until it was fixed (at this point we had used the system to it's fullest capabilities for 20 minutes mind you) they scheduled another service call for the following evening after 5pm (I explained we were not taking another morning/afternoon off from work and that they would have to send someone out in the evening when I returned from work). Apointment #5..... so another tech shows up, does his thing, says it should work and leaves. The next day we leave for work and guess what, the alarm goes off again... I call again... 'we're sorry' ... I demand a refund... they tell me 'let us try to schedule another appointment'... i said no, I'm sick of this.... they convice me to let them have another shot.... we schedule, they don't show up... I call AGAIN and demand to speak with a supervisor, I'm told that the supervisor will call me back that day after 10am (I called first thing that morning) guess what... nobody calls me back. We now have over $500 in fees from LAPD for the two false alarm calls, I finally did cancel the service which they have continued to bill for because they need 30 days notice or something??? and are trying to threaten us with a $1000 cancellation fee. IF YOU LIVE IN THE GREATER LOS ANGELES AREA DO NOT USE ADT, DO NOT USE ADT, DO NOT USE ADT!!!
Pros: NOTHING!
Cons: EVERYTHING!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|