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Businiess name:
Barrett Auto Care
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Review by:
citysearch c.
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Review content:
Not a place recommended for domestic vehicles as they appear to be clearly inexperienced with fixing them. Contact me to get my long saga. Basically, they didn't know how to perform a relatively simple repair on my truck and let me on the road in a condition that could have caused engine damage (or maybe already did). They weren't upfront about their lack of experience (but admitted it after I asked them straight out) and refused to make a partial refund so that I could take it to a place that will fix it right - they insisted on continuing to work on my vehicle even though they had already messed it up badly. I drove the truck to work and it started to ping really badly at part throttle, making it where I couldn't maintain 60mph on the highway without the truck sounding like a can of marbles. I panicked and took it to the dealer who was able to work on it the same day. Here is what they found:
Pros: Good communications skills, appears to be a family run business
Cons: Don't seem to have experience with domestic vehicles, refused to make things right
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