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Businiess name:
CenturyLink
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Review by:
citysearch c.
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Review content:
Just got Prism-HD on Tuesday Dec.21st along with the phone and 10meg dsl bundle. I had the 10 meg service already so that is part of my complaint. First off it's now Sunday. I have only 1 working TV out of 3. 1 of the others pixelates so bad it's unwatchable, the other has now deteriorated to a black screen. The 3rd working tv has moments of pixelation and lag. Also my internet connection which was a very steady 10.2 meg has now dropped to 9.5meg at it's best down to 8.5 at it's worse. We also have to use their new Cisco DDR2200 router which seems not to like to issue IP's to wireless connections. I have had tech's come out on Wednesday , they could not help the TV situation or get the wireless part of the router to work. You can connect with a cat5 cable but not wireless. This is the case with either of my other 2 DSKTOPS, or their laptop. Tech said must be bad router. Have 2nd router which was dropped off at door on Thursday with note not to change any settings in the router. Still no internet via wireless. Both pc's say access pt. found, but cannot access the internet. Other than changing SSID and Password on computers, no settings were changed. I can't hook up any of my old stuff to test them because of the bonding done to the phone lines. My recommendation, at this moment, stay with Satellite and Century-Links DSL only service.. Prism doesn't appear to be ready for primetime.
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