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Businiess name:
Dienhart, Jerry, Dvm - Hilltop Animal Hospital
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Review by:
citysearch c.
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Review content:
Our experience with Hilltop Animal Hospital has been a very traumatic one. We brought our beloved pet Cassie in to be euthanized after much thought, consideration and struggle. We agonized over the decision but ultimately came to the conclusion that her seizures were not giving her a good quality of life and were affecting her behavior adversely. We were asked to wait repeatedly while the tech- Brittany- answered the phone, got things together, helped other people etc. While we waited we were tormented with our feelings and it made everything so much more difficult. When we were finally put in a room in was only momentary because they then wanted to take her to another room to give her a shot - Why? . Instead of allowing her to be peaceful after the shot of demerol she had to be moved yet again to receive the injection to euthanize her. While being euthanized - Brittany- held her as if she was going to attack. Again - Why? What is wrong with these people. She was so drugged from the demerol you should have allowed her owners to hold her peacefully and she would just go to sleep. What was the point of the demerol then? Why treat her that way? I am just trying to focus on the fact that Cassie does not have to suffer any longer from her seizures.The experience of euthanizing Cassie at Hilltop was an experience that I would not wish on anyone. I don't know how anybody can treat others as callously and uncaring as we were treated and then still sleep at night. On top of all the eye rolling and delayed treatment the charge was double what I was expecting. I made a few calls to area vets and their charge is more than double that of the others. The range was 68 to 75. Hilltop charged 145.00. To take advantage of people when they are making this type of decision is just unthinkable.
Cons: uncaring, insensitive, thoughtless, rude
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