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Businiess name:
Jacqueline's Bridal Formal
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Review by:
citysearch c.
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Review content:
Jackie lacks professionalism and accountability concerning her business. After calling in my measurements they ordered me a dress 6 sizes too small and claimed I requested the size I received. When I called in my measurements I spoke to a male who informed me that a lady would determine the size I needed based on my measurements. If a retailer had the customer's best interest in mind they would have never ordered a size 6 based on my measurements even if they requested the size which of course I didn't. The bride, her mother, along with other bridemaids also experienced Jackie's rude behavior. I understand retailers make mistakes but what really irritates me is when retailers do not treat the customer with the respect and courtesy they deserve. For future customers, you may receive the correct dress but I assure you that you will not receive good customer service. At the end of the day, Karma will take care of the matter in its own way.
Pros: never have to do business with them again!
Cons: Rude, lack professionalism and respect
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