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Businiess name:
Jacqueline's Bridal Formal
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Review by:
citysearch c.
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Review content:
Be warned. I have never been treated as rudely or unprofessionally in my life as I was at a recent visit to Jacqueline's. Before my visit to purchase a bridesmaid's gown, I called to confirm that they carried the designer I needed and their hours. Mind you, nothing was said to me about making an appointment. The website says ""Walk-ins are welcome"" but I can assure you they are not! After I arrived, I was told I could be helped after paying a $20.00 fitting fee and that since I did not have an appointment I would only be able to use a dressing room in between appointments. Perhaps I am naive to the protocol of fine wedding shops located in strip malls near outlet stores, but I did not intend to pay a fee to be fitted for a bridesmaids dress I would undoubtedly need to pay to have altered later anyway. I said how I wished to simply try on the dress and was told that I was welcome to look but that they would be ""of no assistance to [me] whatsoever"". She would not even point me in the right direction to the specific designer. I was told, ""Well I'm sure they are scattered around."" Of course I found the dresses all contained on one clothes circle that I could have been easily directed towards. Since I was denied access to the fitting rooms, I proceeded to try on a few dresses over my clothes to determine my size. Some drama then ensued when I was told I could not try on the dresses and that I needed to leave, etc. I went to another location who carried the designer immediately after, was assisted and fitted (for free) and ordered the dress for $30 less than Jacqueline's price. I realize this probably comes as an extremely bitter review by a bitter woman and you know what? that is exactly what this is! Please read this and take it to heart. It was the worst experience I have had in a retail setting and if at all possible, you should avoid this place of business.
Pros: I truly did not experience a single pro
Cons: Everything below: completely unprofessional and rude.
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