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Businiess name:
Jan's Towing Inc
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Review by:
citysearch c.
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Review content:
Company prominently displays AAA decals all over their tow trucks and in front of their office. Yet they take no time and effort at the scene of an accident to ask if the individual being towed is a member of AAA. When you go pick up your car they basically tell you that unless you explicitly tell them (or as they put it ?take out your card and show it to the driver?) you are a AAA member they will charge you the $175.00 tow fee, when asking them if as a courtesy if they should have informed individual this was an option, they bluntly and crassly said no they don?t have to that it was not their problem. What is the point of being affiliated with such a reputable company such as AAA if you will not extend the benefits that should be rightfully given to members? (false and deceptive advertising) In addition, when bringing the obviously damaged car out, they show no regards for ensuring that no further damage is inflicted upon the vehicle, new tow truck driver from a better tow company instructed worker who was bringing out the car to stop in front of tow truck whereas worker wanted to maliciously and without regard to car drag it along further (negligence). There was also new damage to the driver?s side rearview mirror which was not part of original accident, and perfectly good key initially given to them was handed back bent (malice). Every single individual whom we dealt with acted in such an unprofessional and abrasive manner.
Cons: Everything about them
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