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Businiess name:
El Gaucho
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Review by:
citysearch c.
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Review content:
I was really looking forward to this meal as I had heard so much about this place. I was very very disappointed. I started with the french onion soup, which was quite good, followed by some other appetizers. My friend had the scallops which were ok, and then we ordered some wine and then the main course. They forgot our wine when dinner arrived. I asked our waiter about it, who ran off and then forgot about it again!! We just had them take it off our bill at the end of the meal. I ordered a fillet medium rare, and got something that looked like it had been on the edge of grill the whole time. It had been fired black on some of the edges, but was 100% cold and raw inside. In my mind, It should be red juicy and warm with a thin layer on the edge that shows it has been on the grill. No such luck. I sent it back once asking for medium rare to medium cooking, and it returned with another side slightly blackened and still cold and raw. The waiter looked a little embarrassed when I cut into it, and the completely raw flesh just rippled out again. He offered to send it back again, but at this point I smiled and declined. With the wine and poor service I just mentally wrote off the meal and tried to focus on my friend who I had not seen for some time. At the end of dinner we were given some chocolate as an apology for the consistent mistakes. During coffee we watched three tables nearby get apologies for other ""mistakes."" This is not the mark of a five star restaurant. There should be an attendant for every three tables or so, in our case it was one for twenty. When I look at the other reviews, perhaps people have a different experience on different nights, or perhaps when El Gaucho decides that your party warrants extra attention? The problem is when you pay for this kind of thing I want consistency. Morton's or Ruth Chris will not make these mistakes, have better ambiance, and will cost less?? Someone explain that to me. I will not be back to El Gaucho.
Pros: Very little.. A few of out appitizers were ok
Cons: Overpriced, Food overrated, exceptionally bad service
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