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Businiess name:
Country Rentals
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Review by:
citysearch c.
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Review content:
Worst company I have ever dealt with in my life. I was told the moonwalk I rented would be delivered the night before my event or first thing the morning of my event if they were really busy. No problem with that, but I told them I wanted it for noon and at 11:15, still nothing. I called to see if they were on the way and was told that I requested a pick-up in Rockland!!! NOOO I DID NOT!!! It was for delivery to my house in Duxbury. The rude person on the phone told me that I was wrong --- well I know what I ordered and that was not it. He told me if I had a big enough car and went to Rockland to pick it up I could have it for free --- I told him I did not have a big enough car, and he said to me "" Well, your from Duxbury, don't you have a SUV?"" I let him know I was not looking for a discount, just what I ordered! I asked him if I was out of luck, or if he could find away to get it me....It finally showed up at 12:30. Luckily my party did not start until 1pm. No apology, no nothing. The next day they came to pick it up and told me that I had two of them --WHAT? I had a hard enough time getting one never mind two!! I went to the place today to get a copy of my receipt and the same rude fellow from the phone was there....well, now the price I was quoted on the phone had gone up $65 !!! I as let him know that I would be sure to pass along my very negative experience with the company, he said ""typical Duxbury attitude"" Whatever. All I was looking for was the product I ordered, on time. I couldn?t even get a sorry for the inconvenience. Would give it negative 100 stars if I could!!
Cons: Unreliable, rude, and verbally assaults customers
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