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Businiess name:
City Florist & Gift Shop
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Review by:
citysearch c.
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Review content:
Feb 14, 2012
I placed an out of town order of some flowers to my mother in good faith for Valentines Day. This shop misspelled the last name to whom the flowers should be delivered to, so upon their driver going out there and trying to deliver the flowers nobody existed by that last name.
The following day I called back and asked, how come the flowers where not delivered and they stated that the last name was incorrect. I told them mistakes happen and just refund my money. I spoke to both the owners and they are denying the refund because they made an attempt to delver the flowers( with wrong name on them) .
They where still trying to deliver the flowers three days after in order to keep the charge. I had to file a dispute.
I cannot even find them under the Better Business Bureau, If I owned that business ( F. S.) I would take responsibility of the mistake and refund the money. Based on the simple fact that mistakes happen especially, If I was the one that wrote the name incorrectly.
That's not the right way to do business when somebody from another state is trusting you to get the information right and follow thru with the business transaction.
I do not recommend this shop to anybody, If they are trying to scavenge little money then its time to be aware .
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