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Businiess name:
Grand Prairie Collision
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Review by:
citysearch c.
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Review content:
Grand Prairie Ford STAY AWAY!!!!!!!! I purchased a 2009 Roush Mustang ($54,000) when spending this amount of money you don't expect to find things wrong with the car like pulling to the left, shaking violently at 60 mph, air condition vent broken, seat had tear that had been poorly patched, rust on chrome wheels, molding coming up, clear coat coming off. I can keep going on and on but to make this story short, I contacted Keith Sheldon (General Manager) and he told me they don't cover warranty work on Roush mustangs anymore even though I confirmed they do through Roush. He sent me to a dealership some 60 miles away to have the repair work done. When I asked Keith If could get a loaner since the car was going to take 5 days to fix everything, he told me that if I would have bought the extended warranty he might have considered it. I asked him if he thought I was ever going to buy another car from him again and he said ""no"" and I said you don't even care and he said ""no"" he went on to tell me that he thought I could not afford the car that I bought and that I am just always trying to get something for free. All I want is for my car to be fixed, here we are 3 months later and I am still having problems with the car. Please don't do business with them, you will be sorry you did
Cons: The whole experience
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