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Businiess name:
Ghertner & Co
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Review by:
citysearch c.
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Review content:
The accounting department has double paid bills, pays any bill that comes across their desk whether legitimate or not, and the financial statements continually have errors. I have always paid all my dues and assessments on time yet twice they have told me I owed them $300, until I spend 30 minutes on the phone with them telling them exactly what check number I paid with the date they cashed it and so on. Where do you make an accounting error where $300 gets lost and how many times a year does $300 disappear? To top it all off our property manager is an idiot. It says on their website that the property manager will ""Inspect all repairs to be sure they are satisfactory before disbursing Association funds"" he's never inspected anything except the all-you-can eat buffet line. We had a lock installed on a pool gate, the company was paid $300 to install it, the first time the gate slammed, the lock bound up due to improper installation. The company came back to fix it, and charged us $75 more dollars, I suggested asking for a refund and he never would. A tree fell, and he asked the board for approval to have it removed said it would be under $1000. A board member asked if it was definitely on our property, he said ""I don't think there is any doubt"" one of our board members walked outside and there were two easily seen property markers showing the tree wasn't on our property. He would have gladly paid $1000 of our money for the property next door to have their tree cleaned up. We were planning to switch lawn contracts, but he went ahead and paid the old company $800 in January and February for work they would never do in the spring, summer and fall, and the same company had overcharged us $300 on the price they quoted us for mulching our property. I suggested asking for a refund just for the $800, he said we weren't due a refund. I asked a lawyer I know if we were due a refund, he looked at the contract and said definitely. I told our property manger this, and the stupid, fat man responded with a childish, disrespectful email about getting my ""legal team"" to sue for the money. So I'm paying him to write me disrespectful emails, if I wasn't in Iraq I would have gone to his office and seen how disrespectful he wanted to be to my face. I called Scott Ghertner about this, and one of the last things he said is (we had already sent them a cancellation letter) you all won't be with us next year, I guess meaning he's not worried about our satisfaction anymore if he ever was. I'm so glad we will have a new management company next year and be done dealing with these incompetent idiots.
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