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Businiess name:
Cricket Towing
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Review by:
citysearch c.
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Review content:
I hope I never have to get towed again, but if so, I'm calling Cricket. Tried calling the place my dealer recommend first (Cary Towing) and got rude dispatcher calling me ""sweeheart"" who couldn't give me an estimate on price or time they'd get to me. Then I called Cricket. Dispatcher was professional and his estimate on both expense and time were right on. They were even a few minutes early. Brian, the driver, very personable, knew what he was doing and worked fast. Even took the extra couple minutes to offer educated advice on the pending repairs. Turns out I had to call them twice in the same day, once for a jump and again for a tow when the car cut out later that day. They ended up knocking off the mileage fee for the tow and just charged me flat rate for the jump and flat rate for the tow. That's the way to run a business and it made a very stressful day for me much less so.
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