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Businiess name:
Tyler's Taproom
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Review by:
citysearch c.
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Review content:
We didn't eat there so there's no complaint about the food. The layout was decent, the beer selection was decent, the service was not a problem until it became one. We just watched a football game at the bar on a lazy sunday afternoon. The bar staff, all girls, asked us to keep the ""noise down"" repeatedly until they suggested we might be happier in their ""back bar"", which we didn't even know existed. We noticed they did the same to other patrons as well simply for clapping at the game, which was basically all we were doing too. There was One (1) family in the dining room and maybe 8 people in the place in total. I can understand wanting to maintain an image standard in their dining area but we felt that was a little excessive. After that we felt awkward and just weirded out by that. Shortly afterward we decided to move someplace a little less restrictive but when we did go I disputed a couple of beer orders which I was sure I had already paid for. Not arguing, just questioning. The bartender simply said OK and removed them from the bill, the other bartender, presumably the manager, took back the adjusted tab from me and replaced it with the original stating ""I was the sober one I knew what you had"". Can you get any ruder than that? It was only a difference of $11! And if they really wanted to keep customers coming back she should have just adjusted it. Instead I got a smart*** remark. She didn't even bother to check the receipts to see if I was wrong. Mistakes happen and I very well may have been the one at fault but to make such a fuss over $11 made us feel unwelcome and unwanted. It is because of her I will never return and will advise others to do the same.
Pros: Good beer selection, excellent decor
Cons: less than courteous service
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