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Businiess name:
Eastern Coast Costume
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Review by:
citysearch c.
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Review content:
I have never written a review of a business, but this was no ordinary experience. DO NOT step one foot into this Costume Shop, unless you want to be verbally abused like never before. It amazes me that this store is still in business given the fact that its owner is a complete psychopath. I walked in with the intention of spending upwards of $200 on costumes for myself and my twin. There was no line (now I know why) so I simply asked her if I could try on multiple sizes in the event that one didn't fit because I'm shopping for 2 people, not 1. The associate snapped ""NO!"" and so I calmly asked to get the manager because I'd like to get an exception made. She goes into the back and out comes the most vile, evil, hostile woman I have ever met. Keep in mind that all I asked the associate was - ""can I try on a small and a medium and have it count as one selection?"" The manager takes one look at me and sneers ARE YOU MAKING AN ISSUE? This woman proceeds to yell at me about being difficult, tells me that she doesn't need my money, and this rule has been in place for years and my question forced her to ""get up"" from her office and ""come all the way down here"" to waste her time with me. I asked her why she would speak to her customers that way, that I am attempting to spend money in her store and all I want to do is make sure it fits correctly. She literally looked at me with a disproportionate amount of spite, eyes in slits, and said ""GET OUT OF MY STORE!"" I am not exaggerating. Never in my life have I ever encountered someone who verbally abused customers that way, for NO reason. Not only that, but to be kicked out of a store simply for asking a question about trying on clothes? All I can say is, DO NOT spend your money here. The owner has no respect for customers or people in general. Maybe if she stops making money and has to shut down her store, she will learn to treat people better.
Cons: Verbally Abusive Owner & Staff
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