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Businiess name:
Spa Newbury
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Review by:
citysearch c.
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Review content:
I never had such a terrible experience at a day spa in my life! I will never never go back to this over-priced spa where they treat the customers like garbage. I actually signed up for City search just to tell everyone to avoid this pretentious place. The ower has absolutely no customer service skills, she was inexcuseably rude to me. I only treat myself to a beauty service once in a great while and I am horrified that I spent money on a terrible experience. I was upset for the rest of the day after the owner actually lectured me about tardiness (which was not the worst part, she was rude to me again later), when I was more than 5 minutes early! I had to fill out pathetic forms like I was in a medical office. They cut my services short and when I asked to talk to the manager, the owner blamed me, did not apologize and once again was rude to me! Who the hell does this woman think she is? Does she not know how much money we spend to Relax? I will not EVER go to this place again.
Pros: NOTHING
Cons: RUDE, INSULTING OWNER
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