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Businiess name:
Fit Challenge
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Review by:
citysearch c.
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Review content:
I'm all for the bootcamp, no nonsense approach to losing weight. It has its value and can be very successful in motivating people to work hard. But the buck stops when the bootcamp style seeps over into the style of delivery for customer service. Imagine paying from $91 - $170+/month to work out in a small cramped storefront space for 45 minute sessions yet being publically berated over a microphone for merely asking a question - ""Will you stop interrupting me! Go get on a step!"" - and that was just when asking how to make a payment. The dusty walls, poor ventilation, mustiness, and decaying, molded ceiling tiles that never got fixed the summer I was there, were a recipe for respiratory disfunction. Arbitrary parking fees in excess of $55 are commonly imposed on members as well. The owner, aerobics instructor, payment processor and absolute tyrant is ever present and from her rule there is no recourse to reconcile any greviences customers may have - and due to fear of humiliation, pitiful few even dare ask. Serving a predominantly black, female population - Fitworks is a medieval manor, run by a sadistic, oppressive and money-driven steward who, in the absence of the feudal lord, treats most of her ""clients"" with the disdain of lowly serfs.
Pros: You will lose weight - for a season
Cons: mean-spirited owner and operator, inferior service, extreme rudeness
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