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Businiess name:
San Tropez
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Review by:
citysearch c.
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Review content:
This property doesn't disclose EVERYTHING in their lease contract. They will tell you when you sign your lease that there is a $35.00 base fee for water plus whatever you use, and that you are responsible for the flat sewer fee of $15.00 (all of this is in your contract). I just got my water/sewer bill and the ""flat fee"" for sewer is $25.62!! When I called and asked about this they said matter of factly that it's a flat fee of $15.26 plus storm drainage. Nowhere in my contract does it say $15.26 plus storm drainage. I called the regional office and nobody answers. Liz in the main office said she doesn't know why my contract reads this way, but that doesn't change the fact that I still owe the extra. NOBODY seems to have an answer to why im paying this extra charge.. South valley sewer (who bills for sewer) said in fact, the charge per unit is $15.26 and they have no idea where this extra charge is coming from. All of the billing for your water/sewer comes from a 3rd party billing company called ConService. They also charge a $4.30 service fee just for sending you your bill, yet they don't seem to have an answer to why the flat fee being charge is $25.62 instead of the $15.26 charged by South valley Sewer.
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