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Businiess name:
John C. R. Kelly Realty Inc
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Review by:
citysearch c.
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Review content:
This realty company is absolutely horrible.
Ok. Let's start with the good.
I really love my Studio apartment. It had high ceilings, a great brick wall. It was eye pleasing. SMALL, it's a studio so...whatever.
NOW BAD.
The realtor is HORRIBLE.
1. I had to clean my own carpet when I moved in.
2. The shower is terrible. It would be scalding hot all the sudden for 2-3 minute intervals, which is a lot longer than it seems when you're mid-way shower with soap in your eyes. The water temperature fluctuates A LOT. I called the realtor several times and then put it in writing until they finally did something (6 months into my living there). All they did was replace the shower knobs and nozzle. That did not fix the problem. I called several more times. IT NEVER GOT FIXED. It is a health and safety issue. My skin would turn RED if I didn't get out of the hot water quick enough. Hot then cold then lukewarm then cold then HOT
3. My apartment was broken into in December 08. I don't blame the realtor for this, BUT.
I called the emergency line (i found out at 2AM) and told them what happened. They told me they would send someone over to fix my lock.
I told them to contact the tenants of the TWO other apartments that were broken into. They said to me "" The tenant's information is in the locked office."" WOW your tenants got robbed and you will not tell them. I had to facebook those tenants (finding their names on the mailboxes) in order to let them know they were robbed.
After an hour, I called the emergency line again to see when the guy was coming to fix my lock. This is when they told me they couldn't get a new lock until the next day. I stayed in an apartment (with no lock) in the city for the whole night until 2PM the next day. That is 12 hours of no security. Luckily, a friend stayed with me.
The realtor flat out does not care if you get burned by their shower, or if you got robbed.
YOU ARE ON YOUR OWN.
Don't rent from here, it's soo disappointing.
Pros: Nice Studio Apartment. CLOSE to Univ. of Pitt.
Cons: Realty Communication is horrible. Laundry dryers. etc
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