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Businiess name:
John C. R. Kelly Realty Inc
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Review by:
citysearch c.
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Review content:
On the date of Sept. 1, 2007 I moved out of my apartment as per the lease agreement. I was contacted about the security deposit two weeks later stating that the final water bill and sewage bill needed to be paid. I paid the final water bill. The sewage bill was not going to be released for 3 months. Although I was more than willing to pay it no one including the real-estate company where willing to do anything about it. I contacted the John C. R. Kelly on several occasions to settle this issue they continued to direct me to the sewage company. Now after 2 months I have yet to receive my deposit. I recently contacted John C. R. Kelly and was told that finally they would handle it. The lady I spoke then told me that she had just recently done the same thing for another tenant that I had been asking her to do for 2 months. Then I told her I would call her back Monday she told me, ?No, I will call you because you don?t know what time I will contact them and I don?t need you nagging me."" On top of all of that I was charged to have a carpet professionally cleaned when I wasn't even consulted on how much the service would cost or if the best price was chosen. I will be filling a complaint with the local Attorney Generals Office this could have been solved two months ago.
Pros: Clean Well taken care of apartments. Based on where I lived.
Cons: Refuse to resolve and issue for two months that could have been settled long time ago.
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