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Businiess name:
Land Rover Woodland Hills Service Center
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Review by:
citysearch c.
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Review content:
FRAUDS AND LIARS. Bijan Albarian is a salesman there, and he has tortured me for almost 6 weeks. I did a test drive based on a good internet price, and then he and I negotiated a deal - all in writing - for the car. But when I am on the way there he says the car is not available. He wants to sell me a more expensive car, though. I insist he get a car to fulfill the deal and legal obligation he made. So for a month, he promises one is coming but not arrived yet, even twice giving me dates it will show up. Then he finally says he cannot get one and suggests a more expensive car at the sister dealership - he even sent me copies of the dealer invoice (if it was a real invoice; I now have my doubts). I accept the price he gives me and make arrangements to buy the car... then he says that one is not available because it is being used in a movie. I tell him I will wait two weeks for it then, and then he says that it is not available either and again suggests I buy a more expensive car off the Encino lot. When I get angry at his dishonesty, he blames ME for being upset at his dishonesty (or maybe just incompetence). I think Land Rover Encino and Bijan Albarian engage in bait-and-switch as a rule. Horrible experience. No one should ever go there.
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