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Businiess name:
Brooks Overhead Garage Door
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Review by:
citysearch c.
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Review content:
I used this company back in the late 90's and thought they did good work so when I need my garage door springs fixed again I called them. I called early in the day and secured an appointment between 11AM and 2PM. I thought I was all set. About an hour later they called back and said that my appointment was cancelled and that they did not work in the I-10 West/Katy area. I was surprised. No further explination was offered, I even called back and tried to talk to the workman to get a more specific reason. No Luck! They really left me in the lurch, I had no way to open my broken garage door and this stopped important work that was being done at my home. Also by the time they called me back several other companies I tried were booked for the day. Be careful if you consider this company. Poor customer relations!
Cons: Limited work hours, no service area coverage
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