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Businiess name:
American Tire Co
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Review by:
citysearch c.
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Review content:
My worst mistake was taking my car here. I have used this dealership over the past 12 years but the management has changed and you will be making a terrible mistake to trust them with your car. I bought a new battery from them 6 months prior to having this issue. My battery wouldn't charge my car on the cold days. I took my car there for 4 separate incidents where the car wouldn't start and had to be jumped off. Each time they informed me there was nothing wrong with the car or the battery. After jumping it off the fourth time, again I took it to them and left it because I needed to know what was causing the battery not to charge and expected them to either replace the defected battery or tell me why it wasn't holding a charge. Instead they called me and told me that the car that I drove in to their shop was not not starting at all. They couldn't start it! They told me I would have to pay for the tow and it needed to be towed to the dealership. I ask them to pick up the tow because I had no problems starting the car once it was jumped. They refused the pay for the tow or admit they something they did caused the car to not start at all. So not only did they not stand behind the battery the installed, I am now facing a tow bill to the dealership and the dealerships repair bill where they messed up my car. What should have been a quick fix, is now running into the thousands of dollars. I wished I would have just asked a shade-tree mechanic to fix it. I would expect that behavior had I cut corners and got someone to repair it who wasn't qualified but not a certified repair shop. If you've got an extra thousand dollars laying around to replace that battery you bought from them that they will not stand behind, go ahead! I wouldn't let them fix my bike tire from now on.
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