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Businiess name:
Baja Tires & Auto Repair
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Review by:
citysearch c.
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Review content:
Terrible experience here. I went to change a flat tire to this ""Cinco Tires & Auto"". The owner/cashier come to me and said he didn't have one for my car, he offered me a ""good used tire"" for $45.00 I had no choice I told him ok. After he installed, the tire started to shut air all over the place and was ripped from the side. Clearly it was a flat tire he was offering me for $45.00 !!
So he said that was the only tire he has, but he can repair it and put it back for the same price!! Are you kidding me??!!!! I told him instead I will like my flat tire back. He got very rude because he couldn't rip-me-off $45.00 and he put it back tire. Then when he finished he told me, its $20.00 for that!!! ..... What??? I asked him $20.00 for what??? His response was ""This is a business, nothing is free""
I always avoid wasting more time, so I said fine I don't have any cash, but here is my credit card. I just wanted to leave that places as soon as possible.
Well, I handed my credit card and he refused to honor my signed credit card!!!! He said unless I would present him with an ""ID."" Ok, good I handed him my drivers license and he said he can't accept that because it wasn't a California Driver License!!! Unbelievable!!!
Really?? did I heard right? I got enough I told him that I didn't need to show any ID at all, because I have already signed on the back of the card and he can just check my signature. (which is true according to visa policy)
I told him you can call or check visa to verify what I said. However, he said it was his business policy and tried to intimidate me by yelling at me and threatened to call the police to arrest me because I was ""refusing"" to pay!!!!!.
I replied, since you had my credit card & my driver license, I not refusing to pay, you are refusing to accept the payment"" I told him to go ahead and call the police so this can be resolved. Then he went to his copy machine and copy my drivers license!!! I asked him what he was doing and he said that the only way to accept my card will be if he take a copy of my DL. Then he proceed charge my credit card an extra $2.00 and he said was credit card checkout fee.
After that terrible experience, I read about merchant guidelines and according to them this is a direct violation of the Visa and Master Card merchant guidelines and violate the State of California law. www privacyrights org/fs/fs15-mt.htm#2
Also I was little worried about him having a copy of my ID, but I make a report to the credit agencies and also reported to the credit card company.
IF YOU WANT TO AVOID PAYING $22.00 FOR NOTHING, HAVE YOUR IDENTITY STOLEN OR HAVE THE SAME EXPERIENCE WITH THIS DUMB GUY. DO NOT GO THERE!!!!
Remember to avoid a terrible experience with this information Cinco Tires & Auto 300 N La Brea Ave Inglewood, CA 90302 (3407) 310-671-1515
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