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Businiess name:
Subway
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Review by:
citysearch c.
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Review content:
Subway is my favorite fast food joint and I always try to find one for lunch no matter where I am. The El Camino Real Subway in Mountain View, however, has horrible management. I went there for lunch yesterday and ordered a small chicken sandwich on honey oat bread. The man helping me gave me Wheat bread instead, hoping that I wouldn't notice. I decided to let this one slide and proceeded to the cash register so I could get out of there ASAP. There weren't any soda cups on the counter and the cashier had to go into the back room to get one for me. She then charged me for both a small and a large soda even though I had only ordered one small soda. The price seemed more than usual so I asked for a receipt. The cashier had to go get her manager and spent about 3 or 4 minutes figuring out how to print a receipt because their register didn't automatically print one. When I finally received the receipt it clearing showed me being over-charged. I brought it to the lady's attention and she went to go find her manager again.
Pros: Easy to find
Cons: Bad service, small eating area, long lines due to incompetent staff, no receipt unless requested
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