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Businiess name:
Shannon Motors
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Review by:
citysearch c.
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Review content:
I have bad credit and went there looking for a decent used car with at least a one year power train warranty. They sold me a 2000 Toyota Camry, which I drove the car 20 miles and the check engine light came on. I immediately turned around and brought the car back to be repaired under the 30 day comprehensive warranty. The car was fixed, although no one called me for two days even though the card had been fixed the first day.
Drove the car home about 40 miles and again, the check engine light came on. At this point it became obvious their MO is to do as little repairs as possible, forcing the customer to come back and leave the car as they do piecemeal repairs on it. I was unable to bring the car back immediately, as you have to pay out of pocket for a rental and couldn't afford to do so. I also had the check engine light code ran by a friend, and the code as an rear 02 sensor, which I will be demanding a receipt for.
If you go here to buy an older used car as part of their bad credit program, expect to receive a car that has had the least amount of repairs done to it, and expect to have to bring your car back multiple times in order to have the repairs properly done - while you foot the bill for a rental each time.
Overall the customer service from the sales people is good, and you are coming to them with bad credit and few options. But, be prepared to fight with their service department to have the repairs done properly, and to bring the car back multiple times which is certainly an inconvenience considering they could do more comprehensive repairs on the cars before they are sold.
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