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Businiess name:
Dynamic Fitness, Wellness & Spa
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Review by:
citysearch c.
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Review content:
I would not recommend this health club to ANYONE. My husband and I were members there and hated it. The equipment is not kept clean, which is funny because they have signs up all over stating how important cleanliness is to them. My husband purchased a gift certificate for a massage from the spa as a gift for me (I really wish he had purchased it from somewhere else). I tried to call and schedule an appointment four times and couldn't even speak to someone that could look at the scheduling book. When I complained about this issue and asked for our money back, they couldn't have cared less and refused to give us our money back citing a policy that they do not refund gift certificates...even though my husband was never informed of this and it is not written on the certificate. We are now in the process of filing a civil suit agains them to get out money back. Crazy I know, but at this point it is the principle of the matter, and honestly I hate this facility and the treatment that we have received from one of the owners so much that I am willing to spend the money to take them to court. Your money, like ours, is better spent elsewhere.
Cons: Customer service, dirty,
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