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Businiess name:
Sisley Italian Kitchen
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Review by:
citysearch c.
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Review content:
Avoid at all costs! This restaurant may have good food, but the service was probably the worst I have ever had. 7 of us were there for a birthday, the waitress (who only had 5 tables), took about 20 minutes to take our drink orders. By the time she arrived, we ordered our drinks and also ordered our food. Belive it or not, our food order arrived before we even got water. Then she got one of the orders wrong and served pasta instead of a Calzone, so the manager came over to apologize and said that the correct order (Calzone) would be up in 4 minutes. 15 minutes later, it arrived. The person who got the calzone, pretty much ate it by himself as we were 90% finished with our meals. When the time came to get our bill, the waitress told us that the manager wanted to buy desert for the person who's order was wrong. Sonds good right? Well WRONG!! Not only did they not offer to not charge us for the screwed up Calzone, they also charged us for the ""complementary"" dessert. After asking for the manager to discuss, 20 minutes later he decided to see what the problem was. He said that it wasn't that much of an inconvenience with the wrong order, so he refused to take that off the bill. It also took a lot of talk to also get him to agree to not charge us for the dessert. All in all, horrible service, horrible attitude by both the waitress and the managers. This is the first restaurant that I have ever been to that refused to take off a wrong order from the bill.
Pros: Really good bread sticks
Cons: Bad bad bad service
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