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Businiess name:
Budget Rent A Car
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Review by:
citysearch c.
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Review content:
This is the ABSOLUTE WORST rental car company I have ever dealt with. Their staff is rude and unaccommodating, their cars are second-rate (at best), and their place of business is about as warm and welcoming as a Russian Gulag prison. My girlfriend and I rented a car from them to take to Philly for Christmas Weekend, but the sudden onset of blizzard conditions forced us to cancel our plans. Naturally, since we had to return the car 2 days earlier than planned, we assumed we'd get a partial refund for the days that we didn't use it. WRONG. Not only did Budget refuse to grant us a partial refund, their staff did a PISS-POOR job of explaining to us exactly why we were getting charged THE SAME RATE for having the car 3 days as we would have for 5. Needless to say, this company will never get another cent from me. In fact, the only reason I gave them a 1-star rating is that I wasn't able to go any lower than that.
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