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Businiess name:
Upholstery Shop
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Review by:
citysearch c.
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Review content:
Not worth the frustration!! I placed an order to recover an arm chair and to have a matching custom built ottoman. I placed the order 7-9-10. They came to pick up the chair on 8-7-10. The chair and ottoman were delivered on 9-22-10. The ottoman was the wrong size. It came 2"" too high, wrong color legs, 4"" too wide. I returned it to the Kingwood location on 9-23. Ottoman came back 11-18-10 AGAIN the wrong size!! Now it was not only still 2"" too high but now 6"" too narrow. I had a square cube!!! The material was not on straight, the top cushion was very loose and also not on straight in relation to the bottom portion. It was a mess!! We received a full refund for the cost of the ottoman, as they no longer had any more of the fabric and just did not want to deal with it. We have our money back but we also have the worst looking ottoman in the world---we may give it away!! Workmanship on the chair is fair. Outside areas are ok....areas behind the removable bottom cushion are poor. Gaps are visible in the corners where they didn't allow for enough fabric. 132 days from the time I placed the order!! I will never use them again!!
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