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Businiess name:
Charter Communications
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Review by:
citysearch c.
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Review content:
We had Charter internet & cable tv for a year then canceled because of moving to another town We had our own modem so what we needed to was just to return the tv box and we did in early morning on the day of moving. A month later, we got a bill for unreturn equipment. We got to talk to the Denton local officers and they confirmed with us that they received everything back but Charter themselves owed us some money. In contrast,when we talked to the 1-800 customer service they said we bought equipments from them and we owed Charter money! That's strange, huh? They told us they would investigate this case and let us know the result in a couple weeks. Another month passed. Today we received not only another bill from Charter, but also a letter from a debt collection company wanting $144.98 from Charter. They screwed us big time!
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