Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Charter Communications
|
|
Review by:
citysearch c.
|
|
Review content:
I had installed a splitter to connect to both cable and internet at the same time, but for some reason, my t.v kept saying ""One moment please, this channel should be available shortly"". Well it never was. I waited a full day to see if it would work. I tried calling the normal Charter office, and like so many others, I got a busy signal. The phone numbers listed in the phone book and on this site were wrong or led me to the same busy signal. However, I called the ""automated machine"" at this number, 1-800-314-7195 and press the keys: 1 for resedential services, 1 for English, 3 for cable box help, and 2 for technical help in order throughout all the menu choices. Right off the bat I was able to speak to someone. Now, It took him about a half an hour to actually fix the problem, but I was still able to talk to someone. It beats a machine. Now, knowing that Charter clearly can't get their stuff together because one splitter makes the cable go out, I would never recommend them. I guess it is as the saying goes, ""you get what you pay for""
Pros: talked to a person
Cons: getting there
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|