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Businiess name:
Bruce's Tuxedo
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Review by:
citysearch c.
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Review content:
If I could give Bruce's less than one star I would. I ordered my wedding gown from them as well as all my bridesmaids dresses. The staff has no idea how to help customers, they actually cause problems and only make excuses for the things they do wrong. They never measured me, allowed me to order the wrong size, I received the wrong sized gown and was made to believe it was my fault. Also, the owner was completely rude to me and disrespectful to my mother during the whole experience. My wedding was not ruined, but it was a complete nightmare, hassle, and waste of money right up to the day before my wedding. I ended up paying a REAL seamstress (Bruce's seamstress has NO clue - don't be fooled) to fix my dress and didn't get it back until 2 days before the big event. Don't believe good reviews you have heard from others, don't risk your special day for the headaches Bruce's will cause. This place is completely worthless!!
Cons: Staff, dirty store, awful customer service, NOT a place to buy a wedding gown
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