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Businiess name:
Bruce's Tuxedo
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Review by:
citysearch c.
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Review content:
I purchased by wedding gown for them and everything went fine. I also decided to purchase the bridesmaids gowns from there. We ordered the gowns 5 months prior to my wedding date understanding the gowns would be in within a month or so of my wedding date.This was also with half of the amount due being paid. With a little less than 4 weeks to go before my wedding, I called to check on the status of the bridesmaids dresses, as I had heard nothing about them.After a very hesitant ""We'll call you back in a few minutes""I knew somthing was wrong.When recieved a call back I was informed my dresses had not been ordered.I was NOT told ""We're so sorry, there's been a mistake""I WAS told ""There's a problem, the dresses weren't ordered"".I was very patient and very calm.The lady said the dresses I had picked out could not be here in 4 weeks that I would have to choose a different dress.She said there were some dresses that could be in within 2 weeeks.They had never odered from this company, but I agreed to come in to take a look at them.They were horrible.There is a very good reason they could be ready in 2 weeks. Beacuase they were ugly.I decided to pick the least ugly dress because I didn't think I had a choice.Then I was told I would have to change the color. I then asked the owner how much this dress would be.She said $120.I am no fool. I had contacted another company who said the dress was sold by them for $80.I asked the owner why I would not get a discount, she replied ""Well your bridesmaids weren't inconvenienced, you were.I don't see that we should discount their dresses"".It was then I decided to get my money back.Lucklily, I found dresses online that were here within a week.All I wanted was the dresses at cost.I didn't see that they should make money off of me when it was clearly their mistake. I had already lost a day of work. In the end I was offered nothing for their mistake.
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