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Businiess name:
Ben's Place
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Review by:
citysearch c.
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Review content:
Holy cow! Went this past tuesday. No waitress for almost 20 minutes then took almost an hour and a half to get our meal. About 45 minutes into waiting the waitress finally comes over and says they are backed up. Finally told way after they were short people. 2 or 3 of the owners./managers walked around the whole time and no one bothered to tell us that. Neither did they offer us any appetizers or free drinks or anything. Food finally arived at about 9:30 and half of it was cold like it was sitting around for awhile. I understand these things happen but they should have communicated the problem immediately instead of not telling anyone. talked to a bunch of other people there and they had the same problem. No one told them anything. I blame management for not being proactive and letting people know.
Pros: none but this was first, maybe last time
Cons: had 2 hr wait to get food. service non-existent
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