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Businiess name:
Lagniappe Steak & Seafood
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Review by:
citysearch c.
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Review content:
My husband visited the Denim Springs location of this restaruant with friends, waited well over an hour for their food, bad service, when food finally came their food was cold. They sent it back and talked to manager. Manager called the police, my husband and his friends ( a family with 5 small children!!) waited to speak to the police--- I can not stress enough how upsetting this was--they ended up with no food (it was NOT EDIBLE!!!) and still had to pay for it. I have been involved in the food service business in the past--nice, expensive and mid-range priced places. Never have I heard of such poor management, such poor service-- what happened to making the customer happy? Forget that, what happened to good, efficient service and edible food??? My husband has never left a place without a generous tip, and he rarely sends food back-- he considers it ill-mannered. For him to be this upset it must have been a horrible dining experience. To add insult to injury, they were made to pay an 18% gratuity for bad service and no food.
Cons: rude servers and management, long wait, inedible food DO NOT bother eating here!!
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