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Businiess name:
IHOP
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Review by:
citysearch c.
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Review content:
We visited your store on 10-24-10. We were seated and greeted by the server Ruth. She took our drink orders. We ordered coffee, sweet tea, Pepsi, & Mountain Dew. She returned later with coffee, unsweet tea and two sierra mist drinks. We told her that the order was wrong and she said everyone makes mistakes. We ordered our food. My Husband and I asked for an additional order EACH for sausage links. She kept telling us that there was going to be a charge for the sausage. We both said that is ok. She started telling us that she wasnt sure that we wanted to pay that amount. I said I still want it. When our food came out. We each had one piece of bacn and one sausage link. When I asked her where our extra order of sausage was she went and grabbed a menu and argued with me that it says sausage OR bacon. I TRIED to explain that we understand that but we ordered additional sausage and she basically told us to lump it and walked away. I did ask for a sweet tea again and again I got unsweet again. I was left drinking the sierra mist that I didnt order. I asked her to bring my check and she returned with two sausage links..... mind you after we are done eating.... and said here this is on me. She stood there demanding us to eat it. I asked for her manager and was told there wernt any on site. When we finally did get the check guess what the sausage we ordered was on the check but not on my plate. I left angry. I decided that I needed to cool off before I called and asked for a manager and on 10-25-10 I called the ihop and asked to speak to the manager and David answered the phone and I asked if I could speak to a manager. He said how can I help you and I said are you a manager? His reply was NO! I asked again to speak to a manager and he said I can help. I said please can I speak to your manager and he said ooooohhhh your angry I have to let you go now.... HE HUNG UP ON ME!!! I will NEVER EVER EVER return to that establishment.
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