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Businiess name:
Del Toro's Tex Mex
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Review by:
citysearch c.
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Review content:
The fajitas were on sale. My wife and I were going to share an order. I was told we could not or pay another $6.00 (there is no sharing charge stated in the menu). Then, my kids got kids meals. The drinks say ""included"" on the menu. We were initially charged for both. I asked to speak to the owner Raul. He came over and insisted he was not nickel and diming us. He said he would take the drinks off. We got our bill and only one was fixed. I called him over again. He was raising his voice to my family telling me he's only taking off one. This was very embarrassing. We used to frequent this place 2-3 times a month. My family will never go back after how we were treated. I was told that even though we were regulars, that didn't matter. We used to go there and have trouble finding a table during the week. Now a days (with only using half of the space they once used) it is easy on Friday nights. Maybe a little more attention should be paid to customer service.
Pros: good food
Cons: prices & owners attitude towards customers
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